GDPR Policy

At The Gambit House, we are committed to protecting your personal data and complying with applicable regulations, including the General Data Protection Regulation (GDPR).

This policy explains how we collect, use, and protect your personal information.

Data Controller

The data controller responsible for the processing of personal data is:

The Gambit House

Email: contact@thegambithouse.com
Phone: +33 7 56 83 61 04

Types of Data Collected

We may collect the following categories of personal data:

Identification Data

First name
Last name
Email address
Phone number

Shipping Data

Shipping address
Information required to process and deliver your order

Payment Data

Payment information is processed through secure payment service providers and is not stored directly by The Gambit House.

Browsing Data

IP address
Cookies
Pages visited
Interactions with the website

Purposes of Data Processing

Your personal data may be used to:

process and manage your orders
communicate with you regarding the status of your orders
provide customer support
improve our services and user experience
send marketing communications where you have provided your consent.

Legal Basis for Processing

The processing of your personal data is based on:

Performance of a contract: processing and fulfilling your orders.

Consent: sending newsletters and marketing communications.

Legitimate interests: improving our services, preventing fraud, and maintaining website security.

Data Retention

Personal data is retained only for as long as necessary for:

processing and managing orders
complying with legal obligations
providing customer service.

Your Rights

Under the GDPR, you have the following rights:

right to access your personal data
right to rectification
right to erasure
right to restriction of processing
right to data portability
right to object to processing.

To exercise any of these rights, you can contact us at:

contact@thegambithouse.com

Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

unauthorized access
loss
disclosure.

However, no method of transmission over the Internet can guarantee absolute security.

Data Transfers

Certain personal data may be transferred to service providers used to operate our services, including:

Shopify, our e-commerce platform
payment service providers
shipping carriers.

These transfers are carried out in accordance with applicable data protection regulations.

Cookies

Our website uses cookies to:

improve the user experience
analyze website usage
ensure the proper functioning of our services.

You can manage your cookie preferences through your browser settings or through the consent banner displayed on our website.

Changes to This Policy

The Gambit House reserves the right to modify this policy at any time.

Any changes will be published on this page.

Contact

For any questions regarding the processing of your personal data, you can contact us.

We respond to requests within a maximum of 24 business hours.

Customer service:

Monday to Friday
9:00 AM – 5:00 PM

Closed on Saturdays, Sundays, and public holidays.

Email: contact@thegambithouse.com
Phone: +33 7 56 83 61 04

Legal Information

Trade name: The Gambit House
Email: contact@thegambithouse.com
Phone: +33 7 56 83 61 04
Address: 60 Rue François 1er, 75008 Paris, France
SIREN: 994 456 432
SIRET: 994 456 432 00016